Shipping

Totally Automated carries the transport risk of the products. The risk transfers to the purchaser of the product once the products have been delivered at the address supplied.
The purchaser is obliged to accept the products on delivery. In default of this, the courier will store the products. 
Should the purchaser refuse to accept the delivery of the products, the products will be returned to Totally Automated.
In the case where the purchaser has refused to accept delivery of the products or has failed to pick them up from the couriers warehouse, Totally Automated retains the right to send an invoice for the costs incurred by Totally Automated. These costs include the transportation costs, administrative costs as well as loss of value. These costs amount to 10% of the sum total with a minimum of € 20. -.

Delivery

For orders with COD payment, delivery of the goods takes place within 3 working days after receipt of order. The same delivery terms apply to orders that are paid in advance but the starting point is the date of receipt of payment rather than the date of receipt of order. Should the delivery time exceed 10 days, the purchaser will be informed of the reason for the delay.
The terms of delivery should be viewed as an undertaking of best effort and should be considered as approximate delivery dates.
Exceedance of a delivery term does not entitle the purchaser to make any claims for damages, annulment of the agreement or any other activity against Totally Automated.

Returns

Totally Automated offers you the service of returning the items toTotally Automated within 7 days after receipt.
We will reimburse the purchase value of the item. The additional shipment costs cannot be claimed. Shipping costs incurred for sending a product to Totally Automated are for the account of the purchaser.  
If the item or the packaging is damaged or incomplete, the item will be not accepted for return.

Return shipments, with sufficient postage, can be sent to:

Totally Automated b.v
Att: Cutomer Services
Manenburgdreef 55
2135GV
Hoofddorp
The netherlands